Help Center
Product Care
This case is made of hard PC (polycarbonate). It’s sturdy, keeps its shape well, and helps protect your controller from everyday scuffs and light bumps.
Because the surface uses a coated/printed finish, alcohol can damage the finish and may cause fading or peeling.
Also, sweat and skin oils can gradually wear the finish with long-term use (normal wear and tear).
Wipe with clean water and a soft cloth
After long use, remove the case and rinse/wipe with water, then air dry
Please avoid alcohol/alcohol wipes, strong cleaners/solvents, prolonged soaking, heat, or long direct sunlight exposure.
Slight color differences can happen due to screen settings and lighting. We do our best to match real-life colors, but the actual product may vary slightly.
Fit & Use
No—when installed properly, it won’t interfere with normal button use, triggers, or vibration. The cutouts are designed to stay aligned and comfortable during gameplay.
Most users can charge and use the controller normally. If you use a specific charging dock/stand, fit can vary depending on the dock’s clearance—message us and we’ll help confirm compatibility.
Yes—line up the cutouts, snap one side on first, then press the other side into place.
Tip: Since this is a hard PC shell, don’t force-bend it—snap it on gently for the best fit.
Under normal use, it shouldn’t. Wipe the controller clean before installing so dust/grit doesn’t get trapped between the case and the controller.
It’s designed for everyday protection—scratches, scuffs, and minor knocks. No case can guarantee zero damage from hard drops or impacts.
Shipping
• Free shipping on orders over $30
• $3.99 shipping under $30
Final cost is always shown at checkout.
Shipping times depend on your location and the shipping method selected at checkout. For the most accurate estimate, check the shipping info during checkout, or message us with your country/ZIP code.
Returns
Yes—returns are available if they meet our policy requirements. Please refer to our Returns Policy page for full details.
If your item arrives damaged, incorrect, or missing parts, contact us and we’ll make it right.
Please send us your order number and clear photos (outer package + the issue). We’ll help with a replacement, exchange, or refund based on the situation.
About
This is a third-party accessory. All trademarks belong to their respective owners. This product is not made, sponsored, or endorsed by any console/controller brand unless stated otherwise.
Reach out and tell us your controller model and what you care about most (fit, protection, dock compatibility)—we’ll help you choose.
