Shipping policy

We ship to over 50 countries including the United States, United Kingdom, Canada, Australia, Brazil, Russia, India, Indonesia, Thailand.

Processing Time

Orders are typically processed within 1–3 business days. During high-volume periods such as promotions or product launches, processing may take longer.

Shipping Time

International orders usually take 3–20 business days to reach their destination.

Important Notes

• Business days do not include weekends or holidays.
• Free shipping is available on orders over $40.
• Orders under $40 will incur a $5.99 shipping fee.
• Delays caused by customs inspections, weather, or carrier issues are beyond our control.
• Import taxes, customs duties, and fees may apply and are the responsibility of the customer.

Tracking

Once your order has shipped, you’ll receive an email with your tracking number. You can also view your order history and tracking details by logging into your account.

Lost or Stolen Packages

Mikovia is not responsible for packages marked as “Delivered” by the carrier. Please check with family members, neighbors, or your local post office before contacting us.

45-Day Money-Back Guarantee

If you haven’t received your package within 45 days of shipment, contact us at support@mikovia.com. We’ll issue a full refund immediately. If your parcel arrives afterward, we kindly ask that you repay the amount.